Items to address before bringing in your vehicle

• Make sure you have over ½ tank of fuel for us to be able to complete diagnosis.
• Remove all valuable items from your vehicle (money, jewelry ect.)
• Bring both sets of keys (on vehicles with immobilizers for no start)
• Please describe the problem accurately and give us all the information you have!
  • Did the problem occur when it was hot or cold? Morning or Evening?
  • Is the problem primarily on startup or when vehicle is fully warmed up?
  • What noise is it making if any.
  • What smell if any
  • What color fluid if any
  • Has the vehicle been diagnosed at another facility?
• If we are diagnosing a leak please clean the car out.
• The passenger cabin is to be cleaned
• The trunk is to be empty
• We are not to be held responsible if we need to move your items to gain access to any areas!